Already have your project or event staffed and covered, but just need a little advice? With our expertise in event management, we would be happy to consult you on all aspects of your event, including but not limited to budget management, customer experience, creativity and vendor relationships. We consult organizations on all aspects of their services and events to help take them to the next level.
The opportunities for Customer Experience are simply massive
Provide a distinctive experience for customers, an organization must unite around the goal of meeting their true needs. Done well, the effort can power a vast amount of innovation.
From touchpoints to experiences
The competitive edge in seeing the world through the customer’s eyes to maximize customer satisfaction, companies have long emphasized touchpoints. But doing so can divert attention from the more important issue: the customer’s end-to-end journey.
Are you in the Meetings Incentive Congress Events industry? Let’s talk together and create the unique customer experience. We will help you to put your customers in the middle and create the experience they want!
PassaPorte has more than 15 years of expertise in organizing international meetings, events, congresses and incentives.